Shipping Policy

Order Processing

• Orders are processed after full payment is received.
• Processing time typically takes 1–3 business days.
• High-value machines may require additional preparation and secure packaging time.

Shipping Methods

Due to the size and weight of espresso machines, shipments may be sent via:

• Insured ground shipping
• Freight carriers for larger machines
• Signature confirmation for high-value items

Shipping Costs

• Shipping fees are calculated at checkout or quoted directly depending on the item.
• International shipping rates vary based on destination and customs requirements.
• Customs duties, taxes, or import fees (if applicable) are the responsibility of the buyer.

Tracking & Delivery

• Tracking information will be provided once your order ships.
• Please ensure your shipping address is correct before completing purchase.
• Someone may be required to sign for delivery.

Damaged Shipments

• Inspect your package upon delivery.
• If visible damage is present, note it with the carrier before signing.
• Contact us within 24 hours with photos and details.

Delays

BREWPROSUPPLY is not responsible for delays caused by carriers, weather conditions, customs processing, or unforeseen circumstances.